Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We supply a 1–hour answer warranty with all our website hosting packages, which means that each assistance request you email is going to be reacted to in less than sixty minutes maximum. Our support team members are qualified to very quickly sort out any situation and to offer you prompt information on any trouble that you might have.

  • Top quality support service
  • A Top–quality Support Service

  • Our customer assistance service is delivered by a crew of qualified professionals who definitely are ready to react to your questions in a timely manner. You can speak to the technical support staff by starting a help and support ticket from your Control Panel or by posting us an email. On working days, you can also call us on the telephone or use the online chatting service.

  • Intuitive help center
  • An Intuitive Help Section

  • Our Control Panel gives a huge practical knowledge base which is built–into all sections. In each area, you will find a Help press button that will load for you a variety of step–by–step tutorials on how to apply a particular element or execute a specific action. In addition, we have made tutorial movies to enable you to get a better idea of the Control Panel’s interface.