• 1 hour ticket response
  • 1 hour ticket response

  • We are devoted to supplying a prompt and appropriate solution to every client support ticket sent by a user. Our experienced tech support staff members will review your situation and will offer you the most effective solution. We offer a 1–hour response time guarantee for all tech support tickets. As a matter of fact, the average support ticket response time has proved to be 20 minutes.

  • Top quality support service
  • A First–Class Tech Support Service

  • Our tech support team representatives possess significant experience in the website hosting arena and are skilled enough to offer a prompt answer to your problem. If, however, the situation at hand is not within the competence of a client support engineer, the customer support ticket will be forwarded to a developer or admin for additional assistance.

  • Intuitive help center
  • An Easy–to–Navigate Help Center Section

  • In the Control Panel you’ll find an intuitive Help Center section where you can find quick suggestions on how you can use our hosting services. You can get the answers to your questions in the F.A.Q. database, see more information in the web hosting account management articles or check our step–by–step video tutorials.