A live chat is one of the many channels of communication provided by some hosting suppliers as a part of their support services. Determined by the supplier, the chat is used for billing, pre-sales and/or technical assistance. This way of communication is quicker compared to a support ticket and it will make it less likely to misunderstand or misspell a word in comparison to a telephone call with an agent. What's more, if the issue that you experience needs some time to be investigated and dealt with, you will be able to do something different meanwhile instead of just waiting, as you would have to do if you call. You can also take advantage of a live chat support service without spending a dime provided that you have world wide web access even when your hosting provider is located in another country and they do not have a local telephone number you can call.

Live Chat Support in Website Hosting

We supply a live chat assistance service for all website hosting that we offer and we will help you with almost everything live. If you do not have an account with us yet, we will provide you with more details about the plans in order to help you to pick the most appropriate package. If you are a current customer, we can assist you with any general or billing issue as well as with numerous common tech troubles, such as an email address setup in a desktop e-mail client. When you can't phone us for some reason or you are in some country where we don't have a local phone number, the live chat will be the best way to contact us. Certainly, some issues require additional time to analyze and test, which means that you will need to open a support ticket to our technicians, but nonetheless, we will save you time and help you with various problems on the chat.