Website Migration

A: When your present web hosting provider can no longer satisfy the requirements of your site, or if you suffer from constant downtime, or if you are forced to wait for hours for the customer care team to respond back to you, it might be a good idea to swap your provider, i.e. to migrate all the files for your websites together with your databases from your present provider to your future provider. At Raptor Hosting, we are aware that this can be difficult and time–consuming. Because of this, we will do all that for you at no cost!Our highly capable technical team reps will transfer your site content from your present hosting provider to us. Our techs have got a lot of experience with website migration and are able to handle anything – from a standard WordPress blog or Joomla^™–based website, to a highly complex, custom–built web app.

A: While we can’t give you an exact time window, because there are a lot of variables, among them the physical size of the web files and databases, the physical location of the present host’s server, the complexity of your site and the present workload of our Website Migration Department, etc., we’ll try our very best to move your site within 48 hours, and in certain cases – within 24 hours (in case the website content is not very large).

A: We’ll need the login information for your current web hosting provider’s Control Panel as well as the website’s name (domain name).

A: In order for us to begin the migration of your hosting account, you must already have an account with us. Opening an account with us requires that you to disclose exactly the same info you have provided to your previous hosting provider. We’ve also got a very strict Privacy Policy, which specifies how sensitive info is dealt with.

A: Your web site will continue to work exactly like it did before with your previous hosting provider. When we have completed the migration, your site will be configured to work on our platform and we’ll alert you to preview it. If it is functioning properly, all you will have to do is update the NS records associated with your domain. Your web site will be migrated to us with no downtime whatsoever.

A: While we migrate your web content, your hosting provider will not be aware of the transfer at all. We will never get in touch with them in any way.

A: We can migrate your web site from any hosting provider or any Linux–based web hosting platform so long as we can gain access to the Control Panel and there’s File Transfer Protocol access available.The only sites that we’re unable to transfer are the ones based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.